Answers to common questions about our services and how we support physician practices.
We work with a range of physician office environments, including internal medicine practices, family medicine clinics, primary care offices, multi-specialty groups, and independent physicians. Our services are designed for both small and large practice settings across the United States.
Yes. Our operational model is built to support practices across the continental United States. We use remote-capable workflows and communication systems to deliver consistent, reliable service regardless of your practice location.
Chronic Care Management is a Medicare-reimbursable program that provides structured, non-face-to-face care coordination for patients with two or more chronic conditions. It involves developing care plans, monthly patient outreach, medication coordination, and ongoing documentation. Learn more on our CCM services page.
Remote Patient Monitoring is a Medicare-reimbursable program that allows practices to collect and review patient health data between office visits using FDA-cleared connected devices. RPM supports better care coordination and early intervention for patients with chronic conditions. Learn more on our RPM services page.
Yes. Both CCM and RPM are recognized programs under Medicare with established CPT billing codes. However, reimbursement is subject to meeting specific program requirements, including documentation, time thresholds, and patient eligibility criteria. Our team helps practices align their operations with these requirements.
We begin with a consultation to understand your current operations, challenges, and goals. From there, we design a tailored support plan and guide you through onboarding, workflow setup, and implementation. Our goal is to make the transition as smooth as possible for your team.
No. Our services are designed to supplement and support your existing team not replace them. We work alongside your staff to provide additional bandwidth, expertise, and administrative support so they can focus on higher-value tasks and patient care.
Absolutely. Our multi-service model is specifically designed to coordinate billing, CCM, and RPM operations under a single support framework. This alignment helps reduce duplication of effort and ensures consistent documentation across all service areas.
The timeline depends on the scope of services you need. For billing support, onboarding typically takes two to four weeks. CCM and RPM program implementations may take four to eight weeks depending on your practice size and readiness. We provide a clear timeline during our initial consultation.
We focus exclusively on physician practice environments and offer all three service lines billing, CCM, and RPM under one coordinated framework. This means fewer vendors, better communication, and more consistent operational support for your practice.