CCM RPM Services SMS Terms & Conditions

Last updated: May 4, 2026

Program Name

CCM RPM Services SMS Program

Informational / Transactional SMS

Informational and transactional SMS messages may include inquiry responses, consultation follow-up, enrollment follow-up, appointment reminders, care coordination messages, CCM/RPM program updates, billing or service follow-up, account notifications, and support messages.

Users opt in through the CCM RPM Services informational SMS opt-in page or through a contact, consultation, request-information, or enrollment form with a separate unchecked informational SMS consent checkbox.

Marketing / Promotional SMS

Marketing and promotional SMS messages may include service announcements, program awareness messages, newsletters, marketing updates, and promotional information.

Users opt in to marketing/promotional SMS only through the dedicated Marketing SMS Opt-In page. Marketing consent is separate from informational/transactional consent.

Marketing SMS consent is optional and is not required to receive informational messages, consultations, enrollment assistance, services, or to do business with CCM RPM Services.

Message Frequency

• Informational/transactional messages: typically 1–4 messages per month.
• Marketing/promotional messages: typically up to 4 messages per month.

Message and Data Rates

Message and data rates may apply.

Opt-Out

Reply STOP to cancel SMS messages. After STOP, no further SMS messages will be sent unless the user opts in again.

Help

Reply HELP for help or contact support@ccmrpmservices.com.

Privacy

CCM RPM Services does not share, sell, rent, or transfer mobile numbers or SMS opt-in consent data to third parties or affiliates for marketing or promotional purposes.